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Forum Tech login after 12.5.2 upgrade

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Tech login after 12.5.2 upgrade

geoffw over 5 years ago

Hi,

I've read through the documentation re upgrading 12.4.1 to 12.5.2, but I'm still unclear if the Tech accounts have single sign on.

Can anyone confirm if Tech accounts always need to log in with username\password after upgrading?

Thanks.

Geoff

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kellytice over 5 years ago +1 verified

So the way that i understand it is: If they are just a Tech account that is not associated with a Client account, then the Tech will have to use the WHD username/password that you have defined for them…

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0 divinus over 5 years ago

I use ADFS SAML authentication and LDAP connections. Tech accounts are always linked to the client accounts or the tech, and the upgrade has not affected single sign-on for our organization.
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0 divinus over 5 years ago

I use ADFS SAML authentication and LDAP connections. Tech accounts are always linked to the client accounts or the tech, and the upgrade has not affected single sign-on for our organization.
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