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Forum API question

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API question

justin.gray over 4 years ago

Anyone know if it's possible to create multiple tickets using a single JSON file?

Or is it only possible to create one ticket per JSON file?

TIA

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0 fluffy_midnight over 4 years ago

Hi justin.gray@weldre4.k12.co.us,
It is possible to create multiple tickets using a single JSON file, however it's not the simplest thing to do and can take just as much time as creating one ticket per JSON file.
I'd personally recommend creating one ticket per JSON file unless you want to do some custom development to make it work smoothly without causing any discrepancies to the data.
-Midnight
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0 fluffy_midnight over 4 years ago

Hi justin.gray@weldre4.k12.co.us,
It is possible to create multiple tickets using a single JSON file, however it's not the simplest thing to do and can take just as much time as creating one ticket per JSON file.
I'd personally recommend creating one ticket per JSON file unless you want to do some custom development to make it work smoothly without causing any discrepancies to the data.
-Midnight
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0 justin.gray over 4 years ago in reply to fluffy_midnight

Thanks for the reply.
What do you mean by "custom development"? I assume that if it is possible, it should just be a matter of formatting the json file properly, no?
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