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Web Help Desk (WHD)

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  • What We're Working On for WHD

    Avadhut.Deshpande
    Avadhut.Deshpande
    New Features / Enhancements More power to the Change Advisory Board (CAB) members with workflow improvements: We've removed the minimum approver setting, and now any CAB member can decline the request with an optional note.  The next release...
    • 18 Sep 2023
  • Announcing the release of Web Help Desk 12.7.13 with new Features

    Avadhut.Deshpande
    Avadhut.Deshpande
    We’re happy to announce the general availability of SolarWinds® Web Help Desk 12.7.13.  This update provides new features/ enhancements, bug fixes, and important security updates for your SolarWinds Web Help Desk software.  N...
    • 8 Aug 2023
  • Announcing the release of Web Help Desk 12.7.12 Hot Fix 1

    Avadhut.Deshpande
    Avadhut.Deshpande
    We’re happy to announce the general availability of SolarWinds® Web Help Desk 12.7.12 Hot Fix 1.  See here https://support.solarwinds.com/SuccessCenter/s/article/Web-Help-Desk-12-7-12-Hotfix-1-Release-Notes 
    • 9 Jun 2023
  • Announcing the release of Web Help Desk 12.7.12 with new Features

    Avadhut.Deshpande
    Avadhut.Deshpande
    We’re happy to announce the general availability of SolarWinds® Web Help Desk 12.7.12. This update provides new features, enhancements, bug fixes, and important security updates for your SolarWinds Web Help Desk software. New Features and E...
    • 18 Apr 2023
  • What We're Working On for WHD (Updated: September 18 2023)

    Avadhut.Deshpande
    Avadhut.Deshpande
    New Features / Enhancements More power to the Change Advisory Board (CAB) members with workflow improvements: We've removed the minimum approver setting, and now any CAB member can decline the request with an optional note.  The release also inc...
    • 28 Mar 2023
  • Announcing the release of Web Help Desk 12.7.11

    Avadhut.Deshpande
    Avadhut.Deshpande
    We’re happy to announce the general availability of SolarWinds® Web Help Desk 12.7.11. This update provides enhancements, bug fixes, and important security updates for your SolarWinds Web Help Desk software. This release also includes Apach...
    • 24 Feb 2023
  • Announcing the release of Web Help Desk 12.7.10

    seyi.verma
    seyi.verma
    We’re happy to announce the general availability of SolarWinds® Web Help Desk 12.7.10. This update provides feature enhancements, bug fixes, and important security updates for your SolarWinds Web Help Desk software. This version a...
    • 21 Oct 2022
  • SolarWinds Help Desk Product Updates and Enhancements - July 12, 2022

    seyi.verma
    seyi.verma
    We’re happy to announce the general availability of SolarWinds® Web Help Desk 12.7.9. This release addresses customer reported bugs and enhancements. In addition to improving overall security posture of SolarWinds Web Help ...
    • 12 Jul 2022
  • 0-day Vulnerabilities in Spring (Spring4Shell and CVE-2022-22963/CVE-2022-22965)

    solarwinds_worldwide_llc
    solarwinds_worldwide_llc
    Summary On Tuesday, March 29, news of potential vulnerabilities in the Spring Framework was surfaced. The Spring Framework is a very popular framework used by Java developers to build modern applications and is owned by VMware. Spring is providing re...
    • 31 Mar 2022
  • Announcing the release of Web Help Desk 12.7.6

    amirb
    amirb
    We’re excited to announce the general availability of SolarWinds® Web Help Desk® 12.7.6, in this release we put our focus on addressing many customers reported defects and enhancements while improving the overall sec...
    • 25 Aug 2021
  • Announcing Web Help Desk 12.7.4

    nshah
    nshah
    We’re excited to announce the general availability of SolarWinds® Web Help Desk® 12.7.4, which includes enhancements to improve security, integrations, and the overall usability of Web Help Desk. This release includes the following capa...
    • 23 Feb 2021

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