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2022.4 IPSLA Operations are Unknown

nerengm over 1 year ago

Since upgrading to 2022.4 all of my device configured IP SLA operations have a status of unknown and a status message of " Operation not found on the node." I'm able to remove and re-add operations, so I know it's not a connectivity or credential problem. On my previous version, 2020.2.5, monitoring these operations worked perfectly. I've opened a case but it's going nowhere. Anyone else seen this?

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0 shu over 1 year ago

I have the same issue on our Orion platform on version2022.3. Solarwinds tech support asked us to upgrade 2022.4.1, but no luck. Still waiting for the solution.
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0 nerengm over 1 year ago in reply to shu

Great, glad I'm not the only one. I also installed 2023.1 RC because someone suggested it might be fixed there. But it did not help. Maybe that'll save you the trouble.
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0 shu over 1 year ago in reply to nerengm

What devices in your environment? For us, all Cisco ASR 9K have this issue, other Cisco devices are fine.
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0 nerengm over 1 year ago in reply to shu

The only devices we monitor SLAs on ASR 9Ks and NCS 5500s, both are affected.
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0 nerengm over 1 year ago in reply to shu

The tech assigned to my ticket indicated that this would be fixed in a forthcoming 2023.1 RC2 !
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0 shu over 1 year ago in reply to nerengm

That is a good news.
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0 shu over 1 year ago in reply to shu

No lucky on version 2023.1, opened ticket for tech support.
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0 nerengm over 1 year ago in reply to shu

Ditto. No fix in 2023.1 GA. And no sign of 2023.1 RC2...
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0 adam.beedell over 1 year ago in reply to nerengm

I'm on 2022.4 and IPSLA's fine, so shouldnt be a version issue alone. Not sure if that helps.
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0 adam.beedell over 1 year ago in reply to nerengm

I'm on 2022.4 and IPSLA's fine, so shouldnt be a version issue alone. Not sure if that helps.
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0 shu over 1 year ago in reply to adam.beedell

In our environment, all good except Cisco ASR 9K UDP jitter. Is there Cisco ASR 9K in your network?
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0 nerengm over 1 year ago in reply to shu

We only use UDP Jitter and only on Cisco NCS 55A2-MOD-S devices. So it feels like it doesn't work at all. Even though none of my IPSLAs are working, it's encouraging to know that other device types still work. But what on earth could they have changed from previous versions to break only specific device types?? Something weird and unrelated to the planned enhancements breaks with every release.
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