I am an NCM user but we are currently introducing VoIP handsets to our network so I am about to trial VNQM.
I think I am totally misunderstanding it though. All of my handsets are on a separate network, so I have added the router and switch responsible for that subnet as a device in NCM.
When I then go to VNQM they don't appear as devices that I can monitor.
So, am I supposed to monitor each handset, the switch or the router for voice data? I have scanned for SLA's. Not sure if that's the right approach but everything says is cannot be added.
If I go to my VoIP sites overview, all of my locations are showing when they shouldn't as they don't have VoIP devices on them and the site I want to appear isn't there! My router is listed under VoIP infrastructure but there is nothing useful there about voice traffic.
I really could do with an absolute dummies guide.