call details not monitored in VNQM - Forum - VoIP & Network Quality Manager (VNQM)

VoIP & Network Quality Manager (VNQM)

Forum call details not monitored in VNQM

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sayalirevalkar over 4 years ago

Hi All,

We have added some call managers in VOIP for IP phone and call monitoring.

But, we are not able to see any call details in Solarwinds. While checking on FTP server, CDR files are continuously getting uploaded.

What could be the issue, due to which call details are not monitored?

Need help..

Thanks.

0 wonka over 1 year ago

Please verify that the FTP server details and the port number of the call manager in VNQM settings.
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