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Call Detail Records (CDRs)

We are gearing up for a future release, and are thinking about Call Detail Records, or CDRs.  I've received several requests to have IP SLA Manager support CDRs as part of our VoIP functionality.  Who else out there is interested in CDRs?  What business need or problem will CDRs solve for you?  Would you use them for billing, or some other use case?  Is there anything beyond the basic information (call duration, who made the call, who received the call) that you need?

Speak up if you need some CDR TLC!  :-)

-Craig

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  • I am not too fond with CDR but as far as I know the CDR's are sent by the callmanagers, solarwinds would basically need to make a whole new tool to evaluate and use that kind of data to be able to report on it.

    unfortunately not as simple as just polling on the data you want. :(

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