VoIP Monitor will not work on remote poller

Question

I asked this question before in the beta testing if the VoIP monitor will work on a remote poller. I was told yes. It will install but since the web site is on a seperate SLX server the VoIP web files will not automatically install on the SLX server.

Help!

BB

BryanBecker · Accepted Answer

I think we got down to the issue.  If you have a firewall between your web server and remote poller you must open up port TCP17603 to make this work.  The web server would be the source and the destination would be the poller.  We say the firewall drop those packets and once the rule was in place it worked. BB