UDT Shutdown and Turn On buttons for Port Details widget not working.

Hi all, 

We are trying to allow the usage of the "Shutdown" and "Turn On" buttons in a Cisco switches Port Details widget for our support team (simple task).  We have the RW credentials plugged into the SNMP creds for the switch in SolarWinds; but when someone clicks the button, we are still getting an error about the request not being able to be processed (assuming permissions issue).  Any help is appreciated.  

  • To verify I would try to change an interface description via the script execution module and SNMP (if you have NCM).  If it doesn't work you know it's the SNMP configs on device.  Pretty sure you can do this with Engineers Toolkit too if you have that.