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User Device Tracker (UDT)

Forum removing old user data

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removing old user data

jpl3 over 9 years ago

I've got several years of user data I want to get rid of. Is it safe to delete (old) records from the User (UDT_User, UDT_UserToIPAddressCurrent, UDT_UserToIPAddressHistory) tables?

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0 saintsjeff over 2 years ago

Has anyone found a way to delete old records? Retention policy does not do it. The software was purchased years ago and no one was managing the rogue devices. I have computer and Users that have not been with the organization for 6 or 7 years that I would like to delete out of DB. Has anyone deleted the UDT completely and reinstalled? Would we need to detached old UDT tables from DB and delete? will this effect any other Orion products? Just to clarify, I do not want to delete the Nodes, just client computers and users. I cannot get SW support to understand that..
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0 caneruguz over 2 years ago in reply to saintsjeff

Hi saintsjeff do you have a support ticket number?
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0 caneruguz over 2 years ago in reply to saintsjeff

Hi saintsjeff do you have a support ticket number?
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0 saintsjeff over 2 years ago in reply to caneruguz

Support Ticket #00874672. I even tried deleting application (UDT) hoping that it would delete data or remove SQL UDT tables from DB. that did no work.
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