Implemented

https://docs.servicenow.com/en-US/bundle/sandiego-servicenow-platform/page/product/configuration-management/concept/cmdb-integration-solarwinds.html 

Service Now CMDB integration

Please can you provide  the ability to use SW as a discovery engine to populate the CMDB with the end points that are being monitored.

jamieb
Parents

  • I have been asked to do this exact thing for our server infrastructure.  Even if I could discover with 100% confidence that all servers could be collected. Windows systems are relatively easy only because we can use AD as a reference.  Linux systems do not always have SNMP configured to our standard, so very often Orion does not know how to define it when it performs an IP scan.  You also get all the noise from listener and load balancer IPs.

Comment

  • I have been asked to do this exact thing for our server infrastructure.  Even if I could discover with 100% confidence that all servers could be collected. Windows systems are relatively easy only because we can use AD as a reference.  Linux systems do not always have SNMP configured to our standard, so very often Orion does not know how to define it when it performs an IP scan.  You also get all the noise from listener and load balancer IPs.

Children
No Data

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