Open for Voting
over 1 year ago

If...Then...Else statements for Alert Manager

I think it would make managing alerts much easier if we were able to build an if-then-else statement into the actions for an alert.

My example...

I create an alert for a particular set of criteria, but I want to enable a different response depending on who is responsible for solving the issue.

IF Node.Owner = "Server" THEN do(Action1)

IF Node.Owner = "Network" THEN do(Action2)

I gather it would be fairly complicated to implement, but I think it would really improve the alert manager.

Parents
  • Another way to do this would be to allow us to alert on alerts

    For example:

    One generic alert that is for node down

    another that says if Node A has Alert X active for 10 minutes and the time is between 7am and 7pm then email day staff

    another that says if Node A has Alert X active for 30 minutes and the time is between 7pm and 7am then email night staff

    another that says if Node A has Alert X active for 60 minutes anytime then email escalation team

    Although that doesn't really cut down to much on the number of alerts, it gives more flexibility

Comment
  • Another way to do this would be to allow us to alert on alerts

    For example:

    One generic alert that is for node down

    another that says if Node A has Alert X active for 10 minutes and the time is between 7am and 7pm then email day staff

    another that says if Node A has Alert X active for 30 minutes and the time is between 7pm and 7am then email night staff

    another that says if Node A has Alert X active for 60 minutes anytime then email escalation team

    Although that doesn't really cut down to much on the number of alerts, it gives more flexibility

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