Open for Voting
over 2 years ago

If...Then...Else statements for Alert Manager

I think it would make managing alerts much easier if we were able to build an if-then-else statement into the actions for an alert.

My example...

I create an alert for a particular set of criteria, but I want to enable a different response depending on who is responsible for solving the issue.

IF Node.Owner = "Server" THEN do(Action1)

IF Node.Owner = "Network" THEN do(Action2)

I gather it would be fairly complicated to implement, but I think it would really improve the alert manager.

Parents
  • I'm surprised this one has not been implemented yet. I currently achieve this capability by having duplicate alerts, one for email and page trigger actions and one for email only. The alert trigger criteria is the same except for a custom property (which can be set at the node or application level). Possibly a logical place to add this capability would be under the Execution Settings on a trigger or reset action.

    Thanks

    Jim

Comment
  • I'm surprised this one has not been implemented yet. I currently achieve this capability by having duplicate alerts, one for email and page trigger actions and one for email only. The alert trigger criteria is the same except for a custom property (which can be set at the node or application level). Possibly a logical place to add this capability would be under the Execution Settings on a trigger or reset action.

    Thanks

    Jim

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