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Need a site availability report that accounts for redundancy.

I've asked SW Support and Development for a site availability report. This report needs to account for redundant routers. Example is router A has MPLS connection, router B has Internet as backup. If the primary circuit (MPLS) fails the traffic fails over to the secondary (Internet) circuit. The site availability would be considered 100% because of the secondary link. Solarwinds seems to be focused on device monitoring and reporting. They have taken my request as a Feature Request. Does anyone have a similar request or solution? Looking to show that there is a need out there in the wild.

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  • This isn't (necessarily) a feature request, this is a report based around your specific environment.  I see two ways to do this:

    Either base it on the status of a 'group' of your routers at a site or (assuming they are connected to the same core switch, just monitor that switch.

    If you go for the group or routers thing, it's actually an "Orion Group" availability report (filtered for sites or something that makes sense for your environment).  How this is exactly implemented really depends on how your organization is structured, but the way that I used to do something like this was based around Orion Groups.

    <Site Name> - WAN Routers <-- this group contained the two WAN routers for the site.  Be sure to choose "Best Status" otherwise it'll show a 'warning' if one of your connections is down.  

    In my (fake) case, the group looks like this:

    Then you can customize the Out of the Box Group Availability report and filter for only groups that match a specific naming scheme.

    Otherwise, you can just watch the core switch (or anything that both WAN routers connect to) and use that as a site availability report.

    The product doesn't ship with a "Site Availability" report because "Site" means completely different things to different people and how they define that would drastically alter the report structure, layout, and contents.

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  • This isn't (necessarily) a feature request, this is a report based around your specific environment.  I see two ways to do this:

    Either base it on the status of a 'group' of your routers at a site or (assuming they are connected to the same core switch, just monitor that switch.

    If you go for the group or routers thing, it's actually an "Orion Group" availability report (filtered for sites or something that makes sense for your environment).  How this is exactly implemented really depends on how your organization is structured, but the way that I used to do something like this was based around Orion Groups.

    <Site Name> - WAN Routers <-- this group contained the two WAN routers for the site.  Be sure to choose "Best Status" otherwise it'll show a 'warning' if one of your connections is down.  

    In my (fake) case, the group looks like this:

    Then you can customize the Out of the Box Group Availability report and filter for only groups that match a specific naming scheme.

    Otherwise, you can just watch the core switch (or anything that both WAN routers connect to) and use that as a site availability report.

    The product doesn't ship with a "Site Availability" report because "Site" means completely different things to different people and how they define that would drastically alter the report structure, layout, and contents.

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