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SWQL Studio unable to connect with Orion server

Trying to connect using SWQL studio but getting error  -

"unable to connect to information service" 

"An error occurred when verifying security for the message"

when the server type is set to orion(v3)

where as Orion(v3) AD able to connect without any issue

Even tried to uninstall and reinstall swiss still same error.

Environment details - Orion Platform 2018.4 HF3, WPM 2.2.3, VNQM 4.5.1, NPM 12.4, DPAIM 11.1.1, NTA 4.5.0, SAM 6.8.0, NetPath 1.1.4

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  • Orion (v3) uses the native Orion accounts for authentication.

    Orion (v3) AD uses the Windows accounts created within Orion for authentication.

    They are not going to be the same account.

  • Orion (v3) uses the native Orion accounts for authentication.

    When i select that option and try to login getting error message as shown above.  That account is part of orion admin and it has access to orion sever as well. Am i missing anything else ?

    SWQL Studio Version 3.0.0.290 is the SWQL version

    Below is the error under Swqlstudio log

    net.tcp://xxxxxxxxxxx:17777/SolarWinds/InformationService/v3/Orion/ssl
    2021-02-26 02:12:12,620 [1] ERROR SolarWinds.InformationService.Contract2.InfoServiceProxy - An error occured opening a connection to the orion communication service.
    System.ServiceModel.Security.MessageSecurityException: An unsecured or incorrectly secured fault was received from the other party. See the inner FaultException for the fault code and detail. ---> System.ServiceModel.FaultException: An error occurred when verifying security for the message.
    --- End of inner exception stack trace ---

    Orion (v3) uses the native Orion accounts for authentication.
  • Does the same account work when you log into the Orion Web Console?  That's always been the best way to test.  If it can log into the web, it should be able to log in via SWQL.

  • Does the same account work when you log into the Orion Web Console?

    Yes it work using the same account able to login into Orion web console. 

  • Sounds like a bug to me.  You should to to the GitHub Issues page and see if a similar case already exists and then add your notes or report a new issue.

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