Verb "ScheduleListResources" only works for few hours after agent installation

Hello,
The powershell verb "Orion.Nodes/ScheduleListResources" to list ressources for an agent does not always work
http://solarwinds.github.io/OrionSDK/2020.2/schema/Orion.Nodes.html#schedulelistresources


1- ScheduleListResources to obtain a taskid
2- GetScheduledListResourcesStatus on this taskid : will stay in 'unknown" forever


It only works a few hours after the installation of the agent, but after that, it will never works.

PS E:\Local\Solarwinds> $result = Invoke-SwisVerb $swis "orion.nodes" "ScheduleListResources" 3178
PS E:\Local\Solarwinds> $result
xmlns #text
----- -----
http://schemas.datacontract.org/2004/07/SolarWinds.InformationService.Contract 34211f82-563a-4f0d-8...

PS E:\Local\Solarwinds> Invoke-SwisVerb $swis "orion.nodes" "GetScheduledListResourcesStatus" @($result.'#text', 3178)
xmlns #text
----- -----
http://schemas.datacontract.org/2004/07/SolarWinds.InformationService.Contract Unknown


I have tested and reproduced this problem for month and on thousands of agents (4500)

Maybe it's a plugin or update or something else which arrive and block the good execution of "ScheduleListResources"

I need to rediscover resources for ~500 agents, and it does not work. Solarwinds "support" does not support this

Parents Reply
  • I have opened a support case (00583575), but the support said that they don't cover that ! If I open again a ticket, you will be able to support it ?

    it's a real big problem to us, because we are unable to automate resources discovery (we plan to have 11k agents).

    In your lab, did you try to use this verb on an old installed agent ? Or just on freshly installed agent ?

    Thanks

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