upgrade offline solarwinds fails

Yesterday we did an offline update of the orion from version 2020.2.6 to 2022.4.1. The installation was going well until we got to part of the configuration wizard where we got the following error

After finishing and running the configuration wizard again, it throws the following error:

We clicked again to finish and exit the configuration wizard, we reversed the snapshots to redo the clean installation and we get the first error again. Could you help me or guide me in this case what is happening. Thank you

PD: We already generated a support ticket for this, but I want to cover all sides

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