Orion 2020.2.6 Upgrade Experience

Question

I just upgraded 12 scalability servers (and a bunch o' modules) and the primary poller in about 2 hours. I was upgrading from orion 2020.2.5. I did lose the web interface update page with SolarWinds after it started. Not sure what happened - suspect a poorly timed network hiccup. I monitored the upgrade via watching task manager locally on the primary until the primary website was available and loaded the upgrade console again. I created a post about display issues with the all nodes tree, and have not noticed any other issues yet. The new custom properties UI does work, and I noticed warnings about Orion local accounts which matched what I read in the release notes. The CVE's about the user elevation were the primary push for the upgrade. Overall a good experience.

ashley.heilbronn · Accepted Answer

I gave this a try and it worked, however when the browser was closed down and reopened, the error message came back again :(

Support closed my ticket down 00854987 cause I went on Annual Leave for 3 weeks and reopened it under 00883493

We performed Clear website cache and rebuild the website to avoid unexpected errors in Orion Platform today, in which the error message didn't come back but that was because Windows Authentication was unticked in the configuration wizard.

We re-ran the configuration wizard again and ticked use Windows Authentication so it wouldn't prompt to enter a username/password and instead use my AD authenticated account (SSO) and the error message appears.

aLTeReGo · Answer

If the issue is not occurring when in incognito mode, then the problem is with your browser cookies. To flush the cookies in your browser.

In Chrome

On your computer, open Chrome.
At the top right, click More .
Click More tools Clear browsing data.
At the top, choose a time range. To delete everything, select All time.
Next to "Cookies and other site data" and "Cached images and files," check the boxes.
Click Clear data.

wlouisharris2000 · Answer

We upgraded our QA NPM/NCM environment to 2020.2.6. Our PR environment is still on 2020.2.5. We are just trying to keep QA to the latest in case another security bulletin is released. The main problem we had with 2020.2.6 in QA was the syslog and trap services and UI was broken after the upgrade. We did get a fix from support. Other than this we had to perform the offline installer on all the pollers, and web servers. The central install did not work. This is typical for us however and I'm not completely certain this isn't due to internal environment issues. I don't see any major fixes in this release so we are holding off for now. I'm curious if this is the last release for 2021.

Orion 2020.2.6 Upgrade Experience

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