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Failed trial installation log issues

Clicking and dragging the log file doesn't work. So one has to cut and paste it... But that doesn't work either, apparently the log is too big for a forum message. So here are the last few lines of the error log.

2021-04-23 09:33:36,643 [33] INFO (null) SolarWinds.OrionImprovement.Client.OipClient - Tracking event: Orion Falcon Installer - Installation - Installation failed. Install took 1260.6352847 seconds. - False - 1260635
2021-04-23 09:33:36,645 [33] DEBUG (null) SolarWinds.Administration.InstallExecutor.Executors.InstalledFeaturesPersistenceExecutor - Installed features persistence executor has unsubscribed

Parents
  • WIthout some of the information above these log entries, it's impossible to ascertain why the installation failed. Since this is a trial, I would recommend contacting Sales. They will be able to line up a Sales Engineer to get you past this issue. 

    Sales Contact Info

    Americas
    Phone: +1-866-530-8100
    Phone: +1-512-682-9300
    Fax: +1-512-857-0125
    sales@solarwinds.com

Reply
  • WIthout some of the information above these log entries, it's impossible to ascertain why the installation failed. Since this is a trial, I would recommend contacting Sales. They will be able to line up a Sales Engineer to get you past this issue. 

    Sales Contact Info

    Americas
    Phone: +1-866-530-8100
    Phone: +1-512-682-9300
    Fax: +1-512-857-0125
    sales@solarwinds.com

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