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Upgraded to 2020.2.5, now an oddity on the display

After upgrading to the latest code, I now have an issue on my main dashboard. When Orion is displaying Nodes with one interface down, there are now some extraneous characters displayed, &#183.

Thoughts?

  • Can you copy/paste the interface description on the device as seen through the CLI/SSH?  

  • WESTHW41SW03#sh run int g1/0/7
    Building configuration...

    Current configuration : 672 bytes
    !
    interface GigabitEthernet1/0/7
    description Non-Invasive Dictation Room - Syngo - #181150


    WESTHW21EDGEL2-04#sh run int t1/1/6
    Building configuration...

    Current configuration : 116 bytes
    !
    interface TenGigabitEthernet1/1/6
    description Clin FW02

    As a test, I found that it does not happen on a port that has no description. Ports with no description in the configuration are given a short description by Orion:

  • I'm also running 2020.2.5 and am unable to reproduce this issue. 

    &#183 is the code for the 'middle dot' character. This is what is used to separate the interface name from the description when a custom description is used. See below for the comparison of the dash vs. dot for default vs. custom interface descriptions. 

    I recommend trying a different browser and see if the issue is reproducible. If you are using Chrome, try using Incognito mode. If that works, then it's likely a cache issue. Try dumping your browser cache and see if that resoles the issue. 

  • Interesting. So when I look at the interfaces in the Node dashboard, all the interfaces look fine. It's only at the Nodes with Problems widget where there is a display issue. The issue occurs in IE, Edge, Chrome, and Opera after clearing the cache.

    When I inspect the code for the webpage, when in the Nodes with Problems widget, I actually see the character code:

    but if I look at it Current Traffic on All Interfaces widget, it physically is a middle dot:

  • Alright, while I may not have been able to reproduce the issue, someone else here was. We believe we know what the problem might be. I have logged this issue internally under NPM-17757 and I suspect a fix will be included in a forthcoming hotfix or Service Release.