I work in a university where we have some systems that get greater scrutiny at specific times of the year.
We're looking at setting up an escalation schedule for one of our report systems. If an integration doesn't work, we are fine fixing it at 8AM most of the year, but for a period of 3 months we need to get notified ASAP so that it can get fixed before the start of the workday.
So we want this alert to be active 24 by 7 from the 1st day of August to the last day of October.
What's the best way to do this?
The scheduling system has a "monthly" option, but it seems to still only let you say "this day of this month" instead of the whole month.
The other option is possibly using custom properties, but we don't know if we can have the trigger actions do calculations or understand dates.