Hi guys,
We have email alerts that get sent to our clients automatically when their devices go down. I have done this by utilizing Custom Properties ${AffectedSites} etc. in the email alert.
We have 3 sites that are satellite sites that we monitor via reporting on the status of OSPF in Routing Neighbors.
My question is if there is a way to use SQL codes to pull the custom properties of the node that goes down when the routing neighbor ospf status goes down and the alert triggers.
I cant put custom properties on the routing neighbor ip address we are monitoring so it makes it a bit difficult since I am no SQL master.
I currently use this code I found online to pull the node name of the device that goes down:
${SQL:SELECT ISNULL((SELECT TOP 1 Caption FROM NodesData LEFT JOIN NodeIPAddresses ON NodesData.NodeID=NodeIPAddresses.NodeID WHERE (NodeIPAddresses.IPAddress='${N=SwisEntity;M=NeighborIP}' OR NodesData.IP_Address='${N=SwisEntity;M=NeighborIP}')),'Unknown Neighbor')}
We have to employ this method because solarwinds reports a lot of false downs, but OSPF doesn't go down during these false events.
Thanks,
James Rich
