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Problem with hardware sensor alert...

sjackson1

I have a device displaying this message "Alert me when any hardware component goes into a warning or critical state".

The error is on a port that is administratively shut.

I checked the alert on solarwinds and the trigger is set to when the hardware sensor is equal to warning and another when its equal to critical.

But the port itself is administratively down.

What would cause this?

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  • 0

    Forgot to add that on the alert it is referring to a power sensor.

  • 0 in reply to sjackson1

    Anybody know if there has been any movement on this within solarwinds?  Seems to still be an issue after all these years.  

  • 0 in reply to andrew_cooper

    Hi Everybody! I just wanted to take a crack at this detail that we see sometimes in polling. We do have two options to poll hardware with, and the default is the Entity-sensor MIB. This table is a huge table with a lot of details, not everything has a serial#, not everything has a status/metric. 

    I used to poll this table manually with some UnDP's.  To take a different approach to your hardware edit those nodes and change to the CISCO-ENVMON-MIB, instead of the Entity MIB.

    You should see switch details, fans, Power supplies and temps for the switches/line cards instead of the granular display of FRU details.

    If you are going to stick with the Entity-Sensor MIB note those extreme values, like -41, -40 or -29 (different models have had diff statistic ranges, you might find a -30 something on particular models) to note where the SFP was pulled, or possibly turned off

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  • 0 in reply to andrew_cooper

    Hi Everybody! I just wanted to take a crack at this detail that we see sometimes in polling. We do have two options to poll hardware with, and the default is the Entity-sensor MIB. This table is a huge table with a lot of details, not everything has a serial#, not everything has a status/metric. 

    I used to poll this table manually with some UnDP's.  To take a different approach to your hardware edit those nodes and change to the CISCO-ENVMON-MIB, instead of the Entity MIB.

    You should see switch details, fans, Power supplies and temps for the switches/line cards instead of the granular display of FRU details.

    If you are going to stick with the Entity-Sensor MIB note those extreme values, like -41, -40 or -29 (different models have had diff statistic ranges, you might find a -30 something on particular models) to note where the SFP was pulled, or possibly turned off

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