SolarWinds Service Desk (SWSD)

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Newsroom

What We're Working On for SWSD (January 18th, 2023)

joeybrown

Recently Released Strengthening the ITSM Core   Remove users from groups when user is disabled December 11 Analytics CSV export option for scheduled reports November 27 Workflows and Automation Add description field…
- 18 Jan 2023
SolarWinds Service Desk January Feature Release Highlights: Mapping for Custom Fields in Jira, Automatic Update for the State of an Asset, Update on Recent Slack Integration, and More

peter.distefano

Today, January 8, we’re excited to release several new capabilities you’ve been asking for. Please visit the SolarWinds® Service Desk release notes for more information on today’s feature release. Bring the…
- 8 Jan 2023
What We're Working On for SWSD (December 13th, 2022)

joeybrown

Strengthening the ITSM Core   Impersonate user for Admins (New) (THWACK Feature Request) Field logic to hide or show multiple fields in one rule(New) (THWACK Feature Request) Notify queue managers of SLA breaches for tickets…
- 13 Dec 2022

Forum Thread List

Not Answered

Automation rule to change requestor? 0

283 views

3 replies

Latest 1 month ago
by JustA_SWSD_Admin
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OCI Asset Imports 0

120 views

0 replies

Started 1 month ago
by ICJN
Not Answered

API param for Dynamic Form Validation +1

267 views

1 reply

Latest 1 month ago
by joeybrown
Suggested Answer

Integration with Orion 0

211 views

2 replies

Latest 1 month ago
by pabely
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Template for gather Service Catalog data from non IT departments 0

292 views

1 reply

Latest 1 month ago
by SPSDude
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Is there a way to create automation that sends an alert to the assignee if there has been no update to the ticket 2 hours after it was assigned to them? 0

210 views

1 reply

Latest 1 month ago
by SPSDude
Not Answered

Use task scheduler to trigger Alteryx when computer is locked with Powershell 0

181 views

1 reply

Latest 1 month ago
by SPSDude
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Users updating via 365 integration 0

203 views

1 reply

Latest 1 month ago
by SPSDude
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Assign Assets through an Incident 0

321 views

2 replies

Latest 1 month ago
by SPSDude
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Input and Custom Fields in Process Email Notifications 0

293 views

1 reply

Latest 1 month ago
by SPSDude
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Mobile App 0

301 views

2 replies

Latest 1 month ago
by SPSDude
Not Answered

Emailing of Notifications 0

99 views

1 reply

Latest 1 month ago
by SPSDude
Not Answered

Power BI data not showing closing date 0

398 views

1 reply

Latest 1 month ago
by rinat.gil
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Service Agent User Reassign Incident 0

153 views

1 reply

Latest 2 months ago
by MitchKiah
Not Answered

Service Catalog Process Workflows using Variables 0

223 views

1 reply

Latest 2 months ago
by B Johnson

Recent Activity

Thwack - Symbolize TM, R, and C