SolarWinds Service Desk (SWSD)

Group Active Members

Most active members for the past 30 days.

Newsroom

SolarWinds Service Desk December Feature Release: DRE Unattended mode support, Remove disabled users from groups

peter.distefano

Today, December 11, we’ve released two new capabilities that further simplify Service Desk management. Please visit the SolarWinds Service Desk release notes for more information on today’s feature release. No need…
- 12 Dec 2022
SolarWinds Service Desk Integration With Microsoft Teams and Slack

SLR

Nearly every corporate worker has experienced change over the past two years, most likely due to the COVID-19 pandemic, an event that suddenly propelled us into the workplace of the future. Due to remote work, there’s been…
- 29 Nov 2022
SolarWinds Service Desk Updates and Enhancements: MS Teams, Slack, Unused software (Updated: 27-NOV-2022)

Eric.Seidman

November is a big month for new features and enhancements to SolarWinds® Service Desk. For a complete list, please visit the SolarWinds Service Desk release notes. Increased collaboration tools integrations and new capabilities…
- 27 Nov 2022

Forum Thread List

Suggested Answer

Hide / Remove Site 0

146 views

3 replies

Latest 23 days ago
by MitchKiah
Not Answered

SolarWinds Discovery Agent IP addresses/hostnames for VLAN allow list 0

80 views

0 replies

Started 23 days ago
by jlevin
Not Answered

Change the value of a field using Logic? 0

655 views

1 reply

Latest 28 days ago
by nino2u
Not Answered

Include Attributes of Request in Email Template? 0

112 views

0 replies

Started 29 days ago
by jdirden
Suggested Answer

Auto assign ticket category 0

229 views

2 replies

Latest 1 month ago
by michael.clark
Not Answered

Public tenant +1

121 views

0 replies

Started 1 month ago
by Clint-W
Suggested Answer

System fields in Incident resolve 0

224 views

3 replies

Latest 1 month ago
by SPSDude
Suggested Answer

Google Analytics integration 0

244 views

5 replies

Latest 1 month ago
by lucaspac
Suggested Answer

Service Desk emails going to O365 Junk 0

185 views

1 reply

Latest 1 month ago
by SPSDude
Not Answered

SWSD - Jira integration 0

780 views

4 replies

Latest 1 month ago
by mulambo
Answered

Integration with JIRA and pre-existing comments 0

522 views

3 replies

Latest 1 month ago
by amirmohamedatia1
Discussion

the translated message on web and on emails were wrong - wonder if Solarwinds would improve it by a local person?

113 views

0 replies

Started 1 month ago
by qcd
Answered

Regular tasks 0

166 views

2 replies

Latest 1 month ago
by FormerMember
Not Answered

Sensitive HR Tickets 0

309 views

2 replies

Latest 1 month ago
by joeybrown
Answered

Can't get "Allow portal users to submit an incident on behalf of other users" to work. +2

170 views

2 replies

Latest 1 month ago
by cswebb11

Recent Activity

Thwack - Symbolize TM, R, and C