Feature Requests - SolarWinds Service Desk (SWSD) - THWACK

SolarWinds Service Desk (SWSD)

Feature Requests

Newest Feature Requests

Desktop Integrated Notifications

KP.
- Open for Voting on 2 Feb 2023
- 0 Comments
- 2 Feb 2023 6:40 PM
Prevent users from creating incidents via email, but allow them to add comments

aaronnixx
- Open for Voting on 2 Feb 2023
- 0 Comments
- 2 Feb 2023 6:35 PM
Add the Requester Field to the Incident Header

MikeMcGovern
- Open for Voting on 2 Feb 2023
- 1 Comment
- 2 Feb 2023 3:40 PM
Ability to stop a specific email address that has been CC'd on a Help Request / ticket

HLawrence2023
- Open for Voting on 1 Feb 2023
- 0 Comments
- 1 Feb 2023 10:02 PM
See all Assets ever assigned to a User

WhoMe8060
- Open for Voting on 1 Feb 2023
- 0 Comments
- 1 Feb 2023 9:41 PM

Top Voted Feature Requests

SLA Refinement

calebdk
- Future Consideration on 9 Dec 2022
- 0 Comments
- 22 Apr 2020 4:10 PM
Ability to create a View All - Incidents & Tasks

lholtorf
- Future Consideration on 9 Dec 2022
- 25 Comments
- 11 Jun 2021 4:29 PM
Assigning more than one role to a user

bennettl
- Future Consideration on 9 Dec 2022
- 1 Comment
- 4 May 2021 12:56 PM
FIX THIS !! - Computer Inventory not properly collected - Agent vs Scanner

keiththomas
- Open for Voting on 27 Jul 2021
- 4 Comments
- 27 Jul 2021 1:40 PM
Improved Incident Search

Tsweeney
- Future Consideration on 1 Dec 2022
- 6 Comments
- 18 May 2021 7:33 PM

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