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comments in approvals - available for all task users / requestors to see

It would be really useful if the comments you can add when you approve or decline are visible to all task users and potentially requestors too. At the moment if you want to add a comment it can only be seen by the admin or service users, so it is very restricting when you also want to add a comment back to the requestor or another task user in the process.

Parents
  • This is huge! Without the visibility, it's hard to use the approval workflow to manage items. If a request is denied, I need to provide the user context otherwise it feels like closing a door in their face.

    I would also add that I'd like to make that comment mandatory. This would force a dialog instead of a brick wall of "denied".

Comment
  • This is huge! Without the visibility, it's hard to use the approval workflow to manage items. If a request is denied, I need to provide the user context otherwise it feels like closing a door in their face.

    I would also add that I'd like to make that comment mandatory. This would force a dialog instead of a brick wall of "denied".

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