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SolarWinds Service Desk (SWSD)

Feature Requests Application Widget - Dameware Mini Remote

Future Consideration

over 1 year ago

We currently integrate with Dameware Remote Everywhere and will look to adding DRS and DMRC in the future. Please reach out to your account manager if you are looking to convert from DRS or DMRC to DRE (Dameware Remote Everywhere).

Application Widget - Dameware Mini Remote

It is strange unconscionable that SWSD has integrations for TeamViewer, but not DMRC.

We have several seats the DRS/DMRC and we need to leave SWSD to invoke DMRC. Is Solarwinds asking us to drop DRS for TeamViewer. (no I do not want Dameware Anywhere unless license conversion is offered).

#whosmakingdecisionsoverthere

keiththomas

Top Comments

Der_Eric over 2 years ago +1

Agree, we would really benefit from that feature! We're using DMRC on a daily basis supporting our Users in Germany (several Sites), UK, Switzerland, Norway and USA. This would be a game changer for our…

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JDobbsy1987 over 2 years ago

I suspect they may want you to use DRE which is available under the Remote Support section.

But integration with DMRC would be good as we use that also.
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JDobbsy1987 over 2 years ago

I suspect they may want you to use DRE which is available under the Remote Support section.

But integration with DMRC would be good as we use that also.
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keiththomas over 2 years ago in reply to JDobbsy1987

Typos @JDobbsy1987 .... I do not want Dameware Anywhere Remote Everywhere (DRE) unless license conversion from DRS is offered).
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