Automate Service Desk Backup to a File Share or Sharepoint

jerceg 4 months ago

Hello,

I am looking for a way to have our weekly backups of the Samange Service desk to automatically be sent to either a local network Fileshare or a Sharepoint site.

Currently we received weekly backups through email. The email has a link and it brings us to the Samange Asset page where we can manually download the Weekly backup. If we don't access that email before the new weekly backup than the previous one is lost.

Any guidance will be greatly appreciated.

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0 SPSDude 2 months ago

Howdy jerceg!

Today, the out-of-the-box weekly backup is limited to what you described. To custom extract the data, you can use the API to pull any/all information available. All other options to export data are "on demand" in the sense that you have to click download.

It might not be the answer you were looking for, but I hope it helps. Just in case, here is a link to our API documentation.
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0 SPSDude 2 months ago

Howdy jerceg!

Today, the out-of-the-box weekly backup is limited to what you described. To custom extract the data, you can use the API to pull any/all information available. All other options to export data are "on demand" in the sense that you have to click download.

It might not be the answer you were looking for, but I hope it helps. Just in case, here is a link to our API documentation.
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