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Notifications Still Sending

Is anyone else having problems with the SW Help Desk sending notification emails that are turned off? This suddenly started happening in the past month. I am getting emails for changes of status, category, and resolution, but I have those all marked of disabled in Service Desk - Notifications. 

Top Replies

  • Check if you have them on under your My Account settings. You can find this by going to your profile in the top right, clicking on My Account, and then Notifications. 

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