Hi clever people!
I am trying to send an email to the change requester to inform him that the change requested has been approved/denied. I would like to include some details in the email but {{change_info}} returns blank information.
Can anyone recommend working variables?
Thanks
Are you able to use a custom notification template instead of an ad-hoc email in your situation?
{{change_info}} doesn't seem to be supported in the body section of a notification, but I think it should work if you were to create a custom notification based on the 'Generic Email Template' and then include {{change_info}} in the 'Email Layout' section of the template:
In the Email Body Text section you could also define custom variable(s) and then provide values for them when you generate the notification from the process automation.
In the email template:
In the 'Send Notification' dialog within the process automation:
The resulting email notification:
