Attachment File Limits

Does anyone know if there is a file size limit for attachments?

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  • Hi , the file size limit for attachments is 25MB. We have it capped at that size due to email limitations and don't want for an email to not go out to an end users or agent because the file…

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  • Hi , the file size limit for attachments is 25MB. We have it capped at that size due to email limitations and don't want for an email to not go out to an end users or agent because the file is too big. If you need to attach something larger then 25MB, we recommend hosting the file on an external source (sharepoint, google drive, etc) and adding a link to that file in the comment in SWSD.

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  • Hi , the file size limit for attachments is 25MB. We have it capped at that size due to email limitations and don't want for an email to not go out to an end users or agent because the file is too big. If you need to attach something larger then 25MB, we recommend hosting the file on an external source (sharepoint, google drive, etc) and adding a link to that file in the comment in SWSD.

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