SWSD Custom Form Missing Scope - Forum - SolarWinds Service Desk (SWSD) - THWACK

Forum SWSD Custom Form Missing Scope

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spb87 5 days ago

I have created a very simple custom form on our SWSD, but I don't see the module form field noted in the documentation (step 3). Hopefully, I am missing something simple!

0 MitchKiah 4 days ago

Hi spb87, that documentation is no longer accurate. They updated custom forms on 4/3, and haven't updated their main documentation yet. You may be able to use these release notes in the meantime:

https://documentation.solarwinds.com/en/success_center/swsd/content/release_notes/swsd_april-2022_release_notes.htm

The short version is that you'll create the Custom Form, and then apply it to different modules using the Dynamic Forms Rules in Setup > Service Desk > Dynamic Form Rules
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