I wonder how users can log in to the portal to see all their open/pending tickets in a list/page, similar to what Techs would see?
Thanks, but I'm not exactly getting the menu you are talking about. Once I go to my profile icon, it only has "switched to client account" which is fine but still does not give a portal to review all previous historical tickets for me (as the client). it directly goes to a form to create a new ticket. Am I missing anything?
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