We are seeing odd characters in the "Your incident was received" email. We have not changed the template in anyway.
I created an Incident and the title is "Test Ticket" however when the email is sent it displays as show below
� Test Ticket
It looks like this when received in Outlook and also in the default Mail app on the iPhone.
Navigating to Setup->Service Desk->Notification I have reviewed the "Incident Created for Requester" and the "Incident Created for Assignee" and I see nothing out of the ordinary.
This is currently with the Engineering Team at SolarWinds however no one has been able to figure out where this is coming from. Anyone else ever experience this issue?
Few Screenshots below
