We don't get mails from Solarwinds ServicesDesk anymore.

Since yesterday we don't get any email notification from solarwinds. 

anyone else with this problem? 

King regards

  • Hi , I would recommend checking the email logs in Setup > Account > Email Logs to see if SolarWinds is having trouble delivering email to you. That should help you get a good idea of what might be happening.

    If you don't see anything there, or don't see anything you can fix on your own, you should reach out to Customer Support and one of the agents there should be able to give you a hand.

  • Additionally, if you just aren't receiving a particular type of email notification, you may want to check the settings in Setup > Service Desk > Notifications and Setup > Users & Groups > Groups > Group Name to make sure someone didn't accidentally disable email notifications