How to assign an incident to a group rather than to a person through email when making an API call

Question

Hi guys, 
 
 I am creating a google form which creates a SAmanage incident when the form submits and using Apps Script to call the SAmanage api. Here is the doc: https://apidoc.samanage.com/#tag/Incident . In the sample payload, there is a property called assignee that takes in an object which only has the property "email". While this is useful, I was wondering how can I assign a ticket to a group rather than a singular person. 
 Thanks!

joel.blagg · Accepted Answer

Hello! You can assign a ticket to a group by using the following: 5224981 The number in the middle comes from the ID number of the group you wish to assign to. This can be found by navigating to Setup>Users & Groups>Groups. Then, click on the group you wish to get the ID number for and in the URL line in your browser it will show the group's ID like this: https://instancename.samanage.com/groups/1234567 The number at the end is the Group ID you would use.

How to assign an incident to a group rather than to a person through email when making an API call

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