With the solarwinds orion integration for alert to auto generate tickets. Is it possible to get more controll on what is entered on the ticket. Some fields seem to come over such as severity and I can't control its display or if I even want it.
I am also trying to pull in the link to the node in the alert however its not a click able link. Is it possible to do this.
We are moving off of WHD and we just used emails so I was able to fully customize the HTML code.