We have solar winds but we do not use ServiceDesk.
Can we get asset inventory from our network?
If we can run the asset inventory tool (if available) will it take a lot of bw?
Thanks in advance
I could not get any info in Help to see the version or what it has. But, I see under Dashboard it has
We have a separate Asset Inventory product but that does not discover any new assets it is so freakin weird. You need to manually enter the assets. So, I want to run an inventory on our network to find out the computers, devices, keyboards, mice, printers etc.. to ensure that we have a all the assets in the list.
Hope this helps?
Great. Here is a link to the Orion Thwack Forum. Posting your questions there would be the best place to get info about your Orion products.
However, Solarwinds Service Desk has great asset management functionality and many customers use the tool only for Asset Management while continuing to use legacy tools for helpdesk tickets. If you would like to see a demo of Service Desk's Asset Management abilities, I'm happy to coordinate that for you.
SolarWinds solutions are rooted in our deep connection to our user base in the THWACK® online community. More than 150,000 members are here to solve problems, share technology and best practices, and directly contribute to our product development process.