Hello,
I would like to know if it's possible to schedule a export of incidents from a particular queue in csv format? This functionality is possible for custom reporting however not sure if this is possible for incidents.
Hello,
I would like to know if it's possible to schedule a export of incidents from a particular queue in csv format? This functionality is possible for custom reporting however not sure if this is possible for incidents.
Hello, I am trying to do some similar, I want to pull from a particular category and subcategory. Did you find any help with your request? The actual API documentation says very little about it.
It seems like the option to generate the CSV one time or to schedule it should be available from the "Actions" drop down in the incidents list view. It feels like this functionality has been available…