SWSD October 29th: Dynamic Approvals
Dynamic Approvers ensure the correct approvers are in place. One of the more challenging things to do, in any organization, is to keep your service requests and runbooks up to date with the correct approvers. You are now able to build relationships directly on a user’s profile, so your workflows auto-fill the correct approver based on the relationships of roles, rather than the names of individuals. This will help eliminate the need for multiple conditions sets just to make sure the approval gets to the right person.
For setup information, see Dynamic Approvers
New update failure notification helps keep your Discovery Agents up to date: Keeping your discovery agents up to date is critical to ensure you’re receiving the latest enhancements, patches, and security fixes. With this release, if we’re unable to update a discovery agent, SolarWinds Service Desk sends you a notification letting you know the update failed and for which agent(s). This gives you the opportunity to then manually update the agents to the latest version.
For more information, see Discovery Agent Install Failure Summary
Also in this release:
- New filters in the custom forms index
- Define a range of IPs to scan with network discovery to only scan those IPs
- Ability to remove buttons from notification emails
- Time tracking submission no longer requires commenting
See our release notes for additional features. SWSD Release Notes