SolarWinds Service Desk (SWSD)

Group Active Members

Most active members for the past 30 days.

Newsroom

SWSD June 4th Release Highlights: Flexible object relations, multiple asset updates, and Microsoft Defender discovery.

joeybrown

On June 4 we released enhancements to SolarWinds® Service Desk (SWSD). For a complete list of changes, please visit the SolarWinds Service Desk release notes. Improving impact assessment with more flexible object relation…
- 4 Jun 2023
SWSD May 21st Release Highlights: Better user feedback, task efficiency, and Linux discovery

joeybrown

On May 21 we released enhancements to SolarWinds® Service Desk (SWSD). For a complete list of changes, please visit the SolarWinds Service Desk release notes. Collect the needed feedback to improve your service offerings…
- 19 May 2023
What We're Working On for SWSD (May 16th, 2023)

joeybrown

Recently Released Strengthening the ITSM Core    Impersonate user for Admins January 29 Notify queue managers of SLA breaches for tickets in the queue February 19 Field logic to hide or show multiple fields in one rule …
- 16 May 2023

Forum Thread List

Not Answered

Can't find all users in 'Requestors' dropdown? 0

6 views

0 replies

Started 12 hours ago
by StanJarensky
Not Answered

mobile invitation 0

25 views

1 reply

Latest 12 hours ago
by joeybrown
Suggested Answer

Custom Field(s) Do Not Show up in Incidents? 0

27 views

1 reply

Latest 1 day ago
by jalexander7
Suggested Answer

Approval Delegate 0

318 views

7 replies

Latest 5 days ago
by SPSDude
Not Answered

Power BI Subcategory disappears 0

266 views

2 replies

Latest 6 days ago
by yeiner2
Discussion

Feature to remember comment doesn't remember when comment was deleted

65 views

2 replies

Latest 6 days ago
by havens1515
Not Answered

How can I allow requesters to view Change Requests they are assigned to, in the Service Portal? 0

85 views

2 replies

Latest 6 days ago
by MitchKiah
Not Answered

Custom Satisfaction Survey 0

31 views

0 replies

Started 6 days ago
by Jsavage.sunland
Discussion

Seeking Expert Advice on SolarWinds Solutions

59 views

0 replies

Started 6 days ago
by vivek321
Not Answered

Has anyone had luck creating Purchase Orders through the API with multiple Approval levels? 0

105 views

3 replies

Latest 8 days ago
by MitchKiah
Discussion

Power BI Additional Fields

1914 views

10 replies

Latest 8 days ago
by rinat.gil
Not Answered

Change the new ticket format 0

58 views

0 replies

Started 8 days ago
by Roei-Sagi
Not Answered

Mass Delete Groups in SolarWinds Service Desk 0

81 views

2 replies

Latest 12 days ago
by JacobSchwegman
Not Answered

Need to remove due date from the service catalog 0

49 views

0 replies

Started 12 days ago
by kmannem
Answered

How do I easily view previous tickets for a user from the current ticket view? 0

89 views

2 replies

Latest 12 days ago
by Aaaandy

Recent Activity

Thwack - Symbolize TM, R, and C