SolarWinds Service Desk (SWSD)

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Most active members for the past 30 days.

Newsroom

SolarWinds Service Desk, February 19 Release Highlights: Auto update libraries, SLA notification for queued tickets, and custom emails for category dropboxes.

joeybrown

On February 19 we released enhancements to SolarWinds® Service Desk (SWSD). For a complete list of changes, please visit the SolarWinds Service Desk release notes. Helping you get more time back in your day: Improved…
- 19 Feb 2023
SolarWinds Service Desk Late January Feature Release Highlights: User Impersonation, Simplifying Hiding Fields in a Dynamic Form, and Selecting Default Language Directly From Login

peter.distefano

Today, January 29, we're excited to release several new capabilities you've requested. Please visit the SolarWinds® Service Desk release notes for more information on today's feature release. Key function for Service…
- 30 Jan 2023
What We're Working On for SWSD (January 18th, 2023)

joeybrown

Recently Released Strengthening the ITSM Core   Remove users from groups when user is disabled December 11 Analytics CSV export option for scheduled reports November 27 Workflows and Automation Add description field…
- 18 Jan 2023

Forum Thread List

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view filtered by Time tracking entries? 0

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1 reply

Latest 20 days ago
by joeybrown
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Bulk remove multiple networked devices assets 0

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2 replies

Latest 20 days ago
by joeybrown
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Service Desk Development Request - attach a solution to a CMDB record 0

201 views

1 reply

Latest 20 days ago
by joeybrown
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Can you change a Work Request to another Service Catalog item? 0

236 views

1 reply

Latest 20 days ago
by joeybrown
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Track elevated account requests using contracts 0

134 views

0 replies

Started 23 days ago
by jtroff
Answered

Azure SSO Logoff not working 0

243 views

2 replies

Latest 23 days ago
by marcan
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Approval Delegate 0

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Started 24 days ago
by Madel
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Variables in process integration do not work as expected 0

800 views

6 replies

Latest 24 days ago
by rufus00
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Loaner Equipment or Reservations 0

160 views

1 reply

Latest 26 days ago
by ianduh
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What widgets are you guys using on the dashboard? 0

102 views

1 reply

Latest 26 days ago
by sleepykat
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List "Track Time" for all Incidents within a period in Solarwinds Servicedesk +1

255 views

1 reply

Latest 26 days ago
by sleepykat
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Business hours based on Resolver groups 0

96 views

0 replies

Started 27 days ago
by 3.14
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Custom Portal Examples 0

203 views

1 reply

Latest 28 days ago
by KMSigma
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Requester Department & Requester job Title in Service Catalogue 0

106 views

0 replies

Started 28 days ago
by Suliman.k
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Migrate tickets from HelpDesk to ServiceDesk 0

90 views

0 replies

Started 29 days ago
by stew930

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