SolarWinds Service Desk (SWSD)

Group Active Members

Most active members for the past 30 days.

Rank

Name

Points
1

ecmel

308
2

adam.beedell

213
3

bobmarley

129
4

bshopp

116
5

yaquaholic

102
6

jm_sysadmin

101
7

tjkru

12
8

stevenstadel

11
9

greg.remer

10
9

ndhunter

10

Newsroom

What We're Working On for SWSD (December 13th, 2022)

joeybrown

Strengthening the ITSM Core   Impersonate user for Admins (New) (THWACK Feature Request) Field logic to hide or show multiple fields in one rule(New) (THWACK Feature Request) Notify queue managers of SLA breaches for tickets…
- 13 Dec 2022
SolarWinds Service Desk December Feature Release: DRE Unattended mode support, Remove disabled users from groups

peter.distefano

Today, December 11, we’ve released two new capabilities that further simplify Service Desk management. Please visit the SolarWinds Service Desk release notes for more information on today’s feature release. No need…
- 12 Dec 2022
SolarWinds Service Desk Integration With Microsoft Teams and Slack

SLR

Nearly every corporate worker has experienced change over the past two years, most likely due to the COVID-19 pandemic, an event that suddenly propelled us into the workplace of the future. Due to remote work, there’s been…
- 29 Nov 2022

Forum Thread List

Not Answered

How can I consistently set "computer domain" in asset management 0

12 views

0 replies

Started 8 hours ago
by stevenmcky
Not Answered

Power BI Subcategory disappears 0

9 views

0 replies

Started 10 hours ago
by bryan_whs
Discussion

I wish there were project management tools

587 views

4 replies

Latest 16 hours ago
by JayJJ
Discussion

the translated message on web and on emails were wrong - wonder if Solarwinds would improve it by a local person?

143 views

2 replies

Latest 3 days ago
by joeybrown
Suggested Answer

could not find the menu/option to turn off "suggestion" 0

45 views

2 replies

Latest 3 days ago
by qcd
Not Answered

Solarwinds Discover Agent - Azure install command 0

25 views

0 replies

Started 4 days ago
by Rick-CVCS
Not Answered

ServiceNow ebonding with service desk 0

30 views

0 replies

Started 5 days ago
by huddldt
Not Answered

Bulk remove multiple networked devices assets 0

29 views

0 replies

Started 5 days ago
by tmoore578
Answered

Attachment File Limits +1

308 views

2 replies

Latest 5 days ago
by jsanchez-cypresscollege
Not Answered

Is there a way to automatically refresh the ticket queue to reflect when a person has assigned a ticket to him/herself so other members of our team know which tickets have been worked? 0

43 views

0 replies

Started 7 days ago
by sbamberg
Not Answered

Incident Catalog Item like Service Request Catalog Item 0

44 views

0 replies

Started 10 days ago
by JackTotey
Suggested Answer

Assigning a different owner to "Other Assets" Based on Input field? 0

270 views

2 replies

Latest 11 days ago
by LunaJ
Answered

No email notification for incidents created or updated via API 0

95 views

2 replies

Latest 11 days ago
by rufus00
Answered

macOS Ventura Deployment Support - Managed Login Items? +1

482 views

6 replies

Latest 12 days ago
by B Johnson
Not Answered

SWSD - Can requesters customize their My Tickets view? 0

56 views

0 replies

Started 13 days ago
by ghurst

Recent Activity

Thwack - Symbolize TM, R, and C