SolarWinds Service Desk (SWSD)

Newsroom

SolarWinds Service Desk Integration with Microsoft Teams

amirb

With the latest October release, we added our first phase of the integration between SolarWinds Service Desk and Microsoft Teams. The scope of the first phase is a basic but an important one: to...
- 23 Oct 2021
Updates and Enhancements: Microsoft Teams Integration, Prevent service request ticket resolution with open tasks, Field Logic for Custom Forms (Labs)

joeybrown

Microsoft Teams Integration We added our first phase of the integration between SolarWinds Service Desk and Microsoft Teams. The scope of this phase is basic but an important one: to allow users (requesters) to open a ticket…
- 22 Oct 2021
Email Protection Compatibility and Prioritization of SNMP During Discovery Scans

joeybrown

Email Protection Compatibility: With the increased focus on email security and malware protection services, web links within email are often redirected to a scanning service to ensure the safety of these links. Some of the…
- 1 Oct 2021

Forum Thread List

Not Answered

Ncentral password policy script / task 0

22 views

0 replies

Started 4 days ago
by Viron
Not Answered

Converting agent gathered Software to be Config Items within CMDB 0

22 views

0 replies

Started 4 days ago
by lujoki
Suggested Answer

Feature request - Option to insert link to solution 0

31 views

1 reply

Latest 5 days ago
by MitchKiah
Not Answered

Is there a report/filter to show the number of tickets that had to be re-opened? 0

13 views

0 replies

Started 5 days ago
by MartinCL
Not Answered

Pasting multiple images into a ticket doesn't work 0

25 views

1 reply

Latest 5 days ago
by cjdguy
Suggested Answer

Trying to customize tiles in the Portal Designer 0

38 views

2 replies

Latest 5 days ago
by erin.mason
Answered

Is there a report to show Customer Satisfaction Comments? 0

55 views

1 reply

Latest 7 days ago
by MitchKiah
Not Answered

Feature request - Bulk update of solution categories 0

14 views

0 replies

Started 7 days ago
by Mb294
Suggested Answer

Email ticket notifications 0

53 views

1 reply

Latest 8 days ago
by MitchKiah
Not Answered

Azure AD User Provisioning 0

222 views

3 replies

Latest 11 days ago
by Neopheus
Not Answered

Hard Drive Report from Clients 0

29 views

0 replies

Started 11 days ago
by clint.kale
Not Answered

How can I use the API to get service request variables? 0

52 views

1 reply

Latest 13 days ago
by RaymondOverman
Not Answered

List "Track Time" for all Incidents within a period in Solarwinds Servicedesk 0

33 views

0 replies

Started 18 days ago
by TrulsB
Not Answered

"Token Expired" 0

194 views

5 replies

Latest 26 days ago
by anthony.clark
Not Answered

Move to a previous step in a process 0

84 views

1 reply

Latest 26 days ago
by joel.blagg

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