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Maintenance Mode Note(s)

I'd like the option of adding a quick note when you suspend a node from monitoring.  We have multiple users and groups and we regularly suspend nodes for various reasons so it would be nice if we could add a note to help someone understand the reasoning a node was suspended.  Say a part was delayed and you only suspended for two hours then the node comes back online during anther shift.  Having mouse cursor pop out with latest note or last x days would be awesome as well. 

Parents
  • I upvoted this request, because its needed. Though I've also got a table created on one of our Summary pages showing who put devices into maintenance mode, when, for how long, and the latest note on that device.

    Its proven really helpful.  I started with the data here: Report showing user who unmanaged elements and muted alerts  and built onto it for our needs. It just requires users to put a note in when putting a device in maintenance mode. However if they do not it will be blank.

    Here is the query for a custom query (SWQL) resource added to a page.

    SELECT

    N.Caption as [Node],

    SuppressFrom,

    SuppressUntil,

    NN.Note as [Note],

    NN.TimeStamp,

    n.DetailsURL AS [_LinkFor_Node],

    '/Orion/images/StatusIcons/Small-' + n.StatusLED AS [_IconFor_Node]

    FROM

    (select Nodeid, MAX(Timestamp) as "Timestamp"

    from Orion.NodeNotes

    group by Nodeid) X

    JOIN Orion.NodeNotes NN on X.Nodeid=NN.NodeID

    and NN.TimeStamp=X.Timestamp

    JOIN Orion.Nodes N

    on N.Nodeid=NN.NodeID

    JOIN Orion.AlertSuppression oa

    on oa.EntityUri=N.Uri

    where EntityUri not like '%/Interfaces%'

    order by Timestamp desc

    pastedImage_1.png

Comment
  • I upvoted this request, because its needed. Though I've also got a table created on one of our Summary pages showing who put devices into maintenance mode, when, for how long, and the latest note on that device.

    Its proven really helpful.  I started with the data here: Report showing user who unmanaged elements and muted alerts  and built onto it for our needs. It just requires users to put a note in when putting a device in maintenance mode. However if they do not it will be blank.

    Here is the query for a custom query (SWQL) resource added to a page.

    SELECT

    N.Caption as [Node],

    SuppressFrom,

    SuppressUntil,

    NN.Note as [Note],

    NN.TimeStamp,

    n.DetailsURL AS [_LinkFor_Node],

    '/Orion/images/StatusIcons/Small-' + n.StatusLED AS [_IconFor_Node]

    FROM

    (select Nodeid, MAX(Timestamp) as "Timestamp"

    from Orion.NodeNotes

    group by Nodeid) X

    JOIN Orion.NodeNotes NN on X.Nodeid=NN.NodeID

    and NN.TimeStamp=X.Timestamp

    JOIN Orion.Nodes N

    on N.Nodeid=NN.NodeID

    JOIN Orion.AlertSuppression oa

    on oa.EntityUri=N.Uri

    where EntityUri not like '%/Interfaces%'

    order by Timestamp desc

    pastedImage_1.png

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