Welcome to the SolarWinds Backup Forum on THWACK!

SolarWinds has decided to make the world of backup a better place.  Secure, reliable, fast backups are critical to your organization, but traditional server backup products often make things unnecessarily complex – and expensive.

Managing ever-changing backup storage requirements and complicated configurations, juggling tapes, and checking to be sure each and every backup is successful, can consume hours of your time every week. Now SolarWinds offers a better way.

SolarWinds Backup is a modern, cloud-first backup service that protects both physical and virtual servers. While it’s a new offering here, the product is already trusted by thousands of managed service providers, who have been using it to protect their customers for years.

Please share your feedback, questions and ideas here. We want to hear from you!

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  • Thanks for being the first to comment on this forum!

    To answer you question about pricing - it's very simple. We have various tiers, each of which includes a set number of servers/devices being protected plus a defined pool of cloud storage capacity, priced as an annual subscription. If you want to add more devices above the selected tier, or if your data grows to exceed the pool capacity, you simply upgrade to the next higher tier, and you're good to go.

    On your other questions, we are agent based. The agent is installed on the physical or virtual machine, and each client can be configured for its own local selections (filesystem,systemsstate,networkshares,SQL Server,Exchange,SharePoint, etc). You can configure one set of selections per data source, and apply multiple schedules. Data is retained for 90 calendar days by default, regardless of the number of daily backups performed. Additional retention can be configured via archiving rules.

    Backup profiles can be configured and assigned to devices during deployment to automate selections and schedules and simplify the initial installation.

    Our backups are file- and folder-based, which offers advantages over image-based and agentless solutions because of the improved, speed, granular selection, and smaller storage sizes. This architecture, plus our built-in deduplication and compression, results in sending very little data to/from the cloud on a daily basis.

    Perhaps cgroot​ or backup-artist​ can add more detail.