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Can you configure Solarwinds to ignore NIC interfaces that are in a "disabled" state?

sparky164 over 3 years ago

Hi all,

I've just inherited a new install of Solarwinds and am fine tuning some of the config to reduce unnecessary alerts.

We have several Windows nodes where interfaces are enabled for monitoring, but are disabled in the OS.

As a result, Solarwinds reports "one or more interfaces are in an unknown state"

My question is, can you configure Solarwinds to ignore interfaces with a status of "disabled"? Yes i could stop monitoring them, but with hundreds of servers, if someone starts using one of these interfaces, i'm not going to know, and it isn't going to be monitored?

TIA for any help.

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0 chad.every over 3 years ago

If the interfaces are truly in an unknown/stale state then you can have Orion automagically remove them. There is a setting in Settings > All Settings > Polling Settings > Database Settings Section. Check the box to delete stale interfaces and you can update the retention days for it. Stale interfaces would be removed nightly, right before the DB maintenance job.
There is also a setting right below that to remove stale volumes.
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0 sparky164 over 3 years ago in reply to chad.every

chad.every - Thankyou, that's perhaps what i need to configure. However, what happens if one of those interfaces is re-enabled and comes into use? Does solarwinds automatically detect this, and start monitoring it again?
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0 sparky164 over 3 years ago in reply to chad.every

chad.every - Thankyou, that's perhaps what i need to configure. However, what happens if one of those interfaces is re-enabled and comes into use? Does solarwinds automatically detect this, and start monitoring it again?
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0 chad.every over 3 years ago in reply to sparky164

The interface will not automatically be re-added. You would have to click the 'List Resources' button against that node and check the box next to the interface or schedule a Network Discovery and have interfaces automatically added back in.
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