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Server & Application Monitor (SAM)

Forum Server Warranty info showing as unknown

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Server Warranty info showing as unknown

garyrayuhb over 2 years ago

We have noticed that a growing number of our servers are not pulling the Dell Warranty information across where they were before.

Version: 2020.2.5

All the asset information is coming across but not the warranty.

Have checked proxy settings and can connect fine.

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0 jpaluch over 2 years ago

It is due to changes in warranty API.
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0 dodo123 over 1 year ago in reply to jpaluch

Do we have a ticket number for this so we can chase what's going on thanks?
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0 dodo123 over 1 year ago in reply to jpaluch

Do we have a ticket number for this so we can chase what's going on thanks?
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0 jpaluch over 1 year ago in reply to dodo123

Case # 00782373
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0 mtalas over 1 year ago in reply to jpaluch

hello, do you know if this has been resolved?
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