Community
Community

Find all you need to begin your THWACK journey, including documentation, missions, blogs, community groups, events, and media.
Command Central

Getting Started
MVP Program

MVP Program
Monthly Mission

THWACKcamp: The Mission
Blogs

Community Announcements

Product Blog
Groups

DevOps Discourse

Data Driven

SolarWinds Academy

See All Groups
Events

SolarWinds User Group

THWACKcamp

Bracket Battle
Media Vault

Movies & Mainframes

TechPod

THWACK Tech Tips

THWACK Livecast

SolarWinds Lab Archive

THWACKcamp Archive

See All Media
Products
Products

Find the best place to learn and ask questions about your SolarWinds products.
Observability

Observability Solutions

SolarWinds Observability

Hybrid Cloud Observability
Network Management

Network Performance Monitoring

NetFlow Traffic Analyzer

Network Configuration Manager

IP Address Manager

User Device Tracker

VoIP & Network Quality Manager

Log Analyzer

Engineer's Toolset

Network Topology Mapper

Kiwi CatTools

Kiwi Syslog Server

ipMonitor
Application Management

AppOptics

Loggly

Papertrail

Pingdom

DevOps
IT Security

Access Rights Manager

Identity Monitor

Security Event Manager

Patch Manager

Serv-U FTP & MFT
IT Service Management

SolarWinds Service Desk

Web Help Desk

DameWare Remote Support

DameWare Remote Everywhere

DameWare Mini Remote Control
System Management

Server & Application Monitor

Virtualization Manager

Storage Resource Monitor

Server Configuration Monitor

SolarWinds Backup

Web Performance Monitor
Database Management

Database Performance Analyzer

SQL Sentry

Database Performance Monitor

Task Factory
Content Exchange
Content Exchange

Find downloadable files and templates other users have built and found useful to share with others.
The Orion Platform

Alerts

Custom HTML

Custom Queries

Modern Dashboards

Reports

Scripts
Server & Application Monitor

API Pollers

Application Monitor Templates
Database Performance Analyzer

Custom Alerts

Custom Metrics

Custom Queries
Server Configuration Monitor

Policies

Profiles
Network Performance Monitor

Device Pollers

Universal Device Pollers
Network Configuration Manager

Config Change Scripts

Device Templates

Firmware Upgrade Templates

Policy Documents
SQL Sentry

Advisory Conditions
Web Help Desk

Style Sheets
Resources

Customer Portal
Create individual user accounts for your team, manage your licenses, download your SolarWinds software, create and track support tickets, and more.

Academy
A one-stop-shop for world-class training for SolarWinds products through on-demand videos, and instructor-led classes. All SolarWinds Academy content is included with every software purchase.

Support
Get help when you need it from a world-class support team, available to assist with technical product issues 24 hours a day, seven days a week, 365 days a year.

Partner Portal
Accelerate SolarWinds Partners’ ability to drive digital and IT transformation for customers with powerful tools, resources, and increased profit potential.
Free Tools & Trials
Store

Server & Application Monitor (SAM)

Forum AIX agent upgrade 2020.2.5

State Not Answered
Locked Locked
Replies 2 replies
Subscribers 33 subscribers
Views 958 views
Users 0 members are here

Options

Related

This discussion has been locked. The information referenced herein may be inaccurate due to age, software updates, or external references.

You can no longer post new replies to this discussion. If you have a similar question you can start a new discussion in this forum.

AIX agent upgrade 2020.2.5

sannatar over 3 years ago

We have been facing issue with AIX agents process taking more cpu with 2020.2.4 version. As per the 2020.2.5 this bug was fixed.

After upgrading few of the agents in AIX server, noticed update.service process has not been terminated for more than a week. If i stop agent service also, this update.service process still running, and when trying to kill it forcefully, it starts the agent. I have tried multiple times the same issue happens. What is this process trying to do, and how to terminate it.

/opt/SolarWinds/Agent/bin/.update.service/swiagent daemon=true detach=false pidfile=/opt/SolarWinds/Agent/bin/.update.service/swiagentd.update.pid

I rebooted one server and this was gone, but i can't perform reboot for all servers just for an agent upgrade.

Thanks in advance.

0 aLTeReGo over 3 years ago

From the Agent Management page in Orion, is this Agent reporting that the Agent itself or any of its associated plugins are in need of an update? Note that when you upgrade the agent itself manually, the plugins are still updated from the Orion server. This is because we only deploy/install plugins that are actually used by features enabled on each respective agent.
Cancel
Vote Up 0 Vote Down

Cancel
0 sannatar over 3 years ago in reply to aLTeReGo

We upgraded those agents from Manage Agents Page, and we see the agent status is connected and it is reporting to solarwinds. In all aix servers where the agent is upgraded this particular process is not terminating, it is been more than a week still update.service is running. When we rebooted the server this process is terminated.
Cancel
Vote Up 0 Vote Down

Cancel

SolarWinds solutions are rooted in our deep connection to our user base in the THWACK^® online community. More than 195,000 members are here to solve problems, share technology and best practices, and directly contribute to our product development process.